This section gives you quick and easy access to the answers to the questions we're asked most frequently. If you don't find your question here please use the Ask the Banker or the email form on the Contact Us page and we will be happy to answer your question.
What happens to undrawn student loan funds?
Upon completion of your programme any undrawn funds will be cleared thereby reducing your loan balance. You can discuss other uses for the funds including financing of additional courses/programmes.
When does my student loan repayment commence?
You are normally given six months after the completion date of the programme to commence the loan repayment (refer to Offer Letter).
What happens if I cannot meet the monthly repayment of the loan?
If you are unable to meet the monthly repayment, a written request should be forwarded to the Loans Department to restructure your student loan. Visit the branch to discuss the most suitable options.
Are there any penalties if my loan is repaid earlier than the stipulated maturity date?
Bank of Saint Lucia does not apply any penalties if a loan is repaid earlier than the stipulated maturity date. Customers may choose to apply lump sum payments to the loan principal or increase the specified monthly payment.
What is My Rewards?
My Rewards is the first all-digital, loyalty platform with exclusive benefits for cardholders. Customers can earn and redeem points via the app or web for flights, hotels, travel activities, car rentals, and more.
How do I qualify for My Rewards?
All personal BOSL Classic and Gold Credit Cardholders automatically qualify to participate. All you need is a valid email address.
How do I activate My Rewards?
Go to go2redeem.com or download the My Rewards App from Google Playstore or the Appstore.
- Register by using your e-mail and selected password
- Enter your Credit Card Number
- Start Navigating
Are there any costs associated to My Rewards?
There are no additional costs associated with using My Reward.
How do I earn points?
You earn points by making purchases using your BOSL Visa Credit Card.
How are redemption points calculated?
Earn 1 point for any undefined reward for every US$1 spent/purchase equivalent.